AbodeOrigin

Privacy Policy

Effective date: December 1, 2025

AbodeOrigin (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our websites, use our services, interact with our products, attend our events, or communicate with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information to provide better services to our users. We collect information you provide directly and information collected automatically.

1.1 Information you provide to us

  • Contact information: name, email address, phone number, company/organization, job title.
  • Account information: username, password (hashed), profile details when you register for newsletters, accounts, or portals.
  • Payment information: billing address and payment method details (we do not store full payment card numbers; payment processing is handled by third-party payment processors).
  • Communications: records of communications with our support or sales teams, including messages, attachments, and support tickets.
  • Content and files: any content or files you upload to our services (for example, project files, website assets, or configuration files).
  • Marketing preferences: your choices about receiving marketing and promotional communications.

1.2 Information we collect automatically

  • Usage data: pages visited, features used, time spent, click data, error logs, and other telemetry that helps us improve our services.
  • Device and technical information: IP address, browser type and version, operating system, device identifiers, screen resolution, language, and referring/exit pages.
  • Cookies and tracking: cookies, web beacons, local storage, and similar technologies (see Cookies & Tracking section below).

1.3 Information from third parties

We may receive information about you from third-party services, such as analytics providers, social login providers, or public sources.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information, including confirmations and invoices.
  • Respond to your questions, comments, or support requests.
  • Send administrative messages and security alerts.
  • Personalize user experience and deliver content tailored to your interests.
  • Conduct research and analytics to improve features and performance.
  • Prevent, detect, and respond to fraud, security incidents, and abuse.
  • Send marketing and promotional communications (where permitted) and manage marketing preferences.
  • Comply with legal obligations and enforce our agreements.

We will only use your personal data for the purposes described at the time of collection or as otherwise permitted by law.

3. Legal Basis for Processing (for users in the EEA)

If you are located in the European Economic Area (EEA), our legal bases for processing personal data include:

  • Contractual necessity: processing necessary to perform a contract with you.
  • Consent: where you have given clear consent for a specific purpose (for example, marketing communications or analytics cookies).
  • Legal obligation: processing necessary to comply with a legal obligation.
  • Legitimate interests: processing necessary for our legitimate interests (for example, improving our services, ensuring security, and preventing fraud), balanced against your rights.

4. Sharing and Disclosure

We may share your information in the following circumstances:

  • Service providers and vendors: with trusted third-party vendors who perform services on our behalf (payment processors, hosting providers, analytics, customer support platforms, email delivery services). These vendors are contractually bound to use your data only to provide services to us.
  • Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy. If such a change occurs, we will notify affected users and protect personal information as described in this policy.
  • Legal requirements: when required by law, subpoena, court order, or government regulation, or to respond to lawful requests by public authorities.
  • Protection of rights: to protect the rights, property, safety of AbodeOrigin, our users, or the public (e.g., in investigations of fraud, security incidents, or violations of our Terms of Service).
  • With your consent: when you consent to sharing.

We do not sell personal information for money. Where local law defines “sale” broadly (for example, under certain U.S. state laws), we will comply with the relevant obligations and provide required disclosures and opt-outs.

5. International Transfers

AbodeOrigin is a global organization and may transfer, store, and process your information in countries other than your country of residence. When we transfer personal data across borders, we take steps to ensure it remains protected — for example, by using standard contractual clauses, data processing agreements, or other approved transfer mechanisms where required.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was processed.

If you would like more information about our retention periods for specific categories of data, please contact us at the address below.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, alteration, or disclosure. Examples include access controls, encryption in transit, secure backups, and periodic security assessments.

While we take steps to secure your data, no system can be completely secure. You should also protect your account credentials and avoid sharing sensitive information over insecure channels.

8. Cookies & Tracking

We and our partners use cookies and similar tracking technologies to provide, secure and enhance our services, analyze trends, and serve relevant content. You can manage cookie preferences through your browser settings or by using any cookie controls we provide on our websites.

Types of cookies we use:

  • Essential cookies: necessary for the website to function (e.g., session cookies).
  • Performance and analytics cookies: to collect aggregated usage data that helps us improve our website and services.
  • Functional cookies: to remember user preferences and provide enhanced features.
  • Advertising and targeting cookies: to deliver relevant ads (when applicable) and measure ad effectiveness.

9. Your Privacy Rights

Your rights vary depending on your location. The following summarizes common rights you may have:

  • Access: you may request a copy of the personal data we hold about you.
  • Correction: you may request that we correct inaccurate or incomplete data.
  • Deletion (Right to be forgotten): you may ask us to delete your personal data, subject to legal exceptions.
  • Restriction of processing: you may request that we limit how we use your data.
  • Data portability: you may request a copy of your personal data in a commonly used, machine-readable format.
  • Objection: you may object to our processing of your data where we rely on legitimate interests.
  • Withdraw consent: where we rely on consent, you can withdraw your consent at any time (this will not affect processing that occurred before withdrawal).

If you are a resident of a jurisdiction with specific privacy laws (for example, the European Union’s GDPR, or the California Consumer Privacy Act — CCPA/CPRA), you may have additional rights. To exercise your rights, please contact us at [email protected] or the contact information below. We will respond to verifiable requests in accordance with applicable law.

If you are located in the European Economic Area and believe we have not addressed your request properly, you also have the right to lodge a complaint with your local data protection authority.

10. Marketing Communications & Opt-Out

If you receive marketing or promotional communications from us, you may opt-out at any time by following the unsubscribe link in the communication or by contacting [email protected]. Even if you opt-out of marketing messages, we may still send you non-promotional messages (e.g., about your account or our ongoing business relations).

11. Third-Party Services and Links

Our website or services may contain links to third-party websites, products, or services that are not operated by AbodeOrigin. We are not responsible for the content or privacy practices of third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information about a child under 16, we will take steps to delete that information. If you believe we may have data from a child under 16, please contact us at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will revise the effective date at the top of this document and, where appropriate, provide notice (for example, via email or on our website).

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]